ADMINISTRATIVE ASSISTANT

As an employee of the Fox Cities Performing Arts Center, you will provide the best in customer service while working as an ambassador for the live performing arts. In addition, you will be cultivating an active interest in the Center as the premier venue for performance art, education programming and as a gathering place for the community. Under the general supervision of the Center’s Finance & HR Manager, perform public receptionist duties and operation of a telephone switchboard.  Represents facility as initial contact for clients and the general public.
DUTIES AND RESPONSIBILITIES
•		Answer and appropriately route all incoming telephone calls
•		Greet guests, provide prescribed information and answer routine questions
•		Provide routine information to callers
•		Maintain thorough record of incoming telephone calls
•		Receive and deliver messages using established procedures
•		Perform filing, copying, mail sorting, data entry and related office work
•		Perform related work as assigned
•		Maintain a positive and professional image
•		Deal effectively with a variety of personalities and situations requiring tact, judgment and poise
•		Scan paid invoices
•		Fill out deposit slips for daily cash receipts
•		Scan the daily cash receipts and deposit slips
KNOWLEDGE, SKILLS AND ABILITIES
•	Skill in proper operation of a telephone switchboard
•	Capable of presenting a professional image for the facility
•	Ability to use proper diction and speak in a pleasant modulated voice
•	Ability to keep records
•	Ability to get along with others
•	Ability to accurately deal with difficult situations
•	Ability to handle pressure associated with heavy volume telephone traffic to various departments
•	Familiar with word processing and excel spreadsheet
•	Capable of completing assigned projects in a timely and diligent manner
MINIMUM QUALIFICATIONS
•	The ideal candidate will be customer oriented. One year experience in switchboard or public contact work desired. Graduation from high school or vocational school. Computer skills are a plus.
SALARY
•	Commensurate with experience.
SPECIFICS FOR APPLYING Interested candidates should send resume and three reference names and phone numbers. When attaching your resume to your email submission, files should be MS WORD (.doc), (.pdf) or (.txt) format (no exceptions). File types other than these will be rejected. Send to info@foxcitiespac.com or fax to (920) 730-3784 or 400 West College Avenue, Appleton, WI 54911. EOE M/F/D/V