Exercise caution when purchasing tickets for The Lion King
Posted Nov 07, 2018
The Fox Cities Performing Arts Center is encouraging patrons to exercise caution when purchasing tickets for Disney's The Lion King after identifying fraudulent tickets for sale online and on social media.
In partnership with Disney Theatrical Productions and Ticketmaster, tickets purchased by third party brokers have been canceled, meaning individuals who purchased tickets from unauthorized individuals and third party websites will not have valid tickets for the February performances.
Ticket buyers are reminded that the Fox Cities Performing Arts Center and Ticketmaster are the only official retail ticket outlets for all performances.
Patrons who may have purchased tickets from unauthorized individuals or third party websites should request a refund from that source. If they are unsuccessful, they can dispute the charge with their credit card company.
"As technology gets more sophisticated and we continue to attract in-demand performances, we have seen an increase in purchases intended to make a profit instead of share the arts. Third party sources often charge prices that exceed face value, creating barriers that prevent many from enjoying exceptional live experiences with us," said Fox Cities P.A.C. president Maria Van Laanen, "Since it is our mission to create a gathering place for the entire community, we want to ensure as many people as possible in our community are able to secure their seats fairly, be contacted with updates about the show as needed and arrive knowing their seat is waiting for them."
"It's important to note that your internet search may bring up several sites before Ticketmaster or the Fox Cities Performing Arts Center. Always check the URL is ticketmaster.com prior to purchase. If the price seems too low or too high to believe, it's good to double check," said director of marketing and communications Trisha Witt. "Also be careful on social media sites like Facebook. We've seen several events and pages that look legitimate but lead to third party sites."
Tickets for Disney's The Lion King, Feb. 7-24, 2019, at the Fox Cities P.A.C. go on sale to the public Friday, November 16 at 8 a.m. in person and 10 a.m. online. Ticket prices are expected to range from $39 to $154 for the VIP ticket package and are only available at Ticketmaster.com or through the Fox Cities P.A.C. ticket office in person or by phone at (920) 730-3760. Performance schedule, prices and cast are subject to change without notice.