Visit us at the ticket office beginning one hour prior to a performance. See below for regular ticket office hours. For tickets sales or questions about your tickets, contact the ticket office by email at [email protected] or by phone at (920) 730-3760.

  • The ticket office is open Monday – Friday 10:00 a.m. – 6:00 p.m., Saturday 9:00 a.m. – 12:30 p.m. and one hour prior to performances.
  • The ticket office is closed on Sunday unless there is a public, ticketed event.
  • Will Call tickets may be picked up on the day of the event only at the ticket office. In order to pick up your tickets, you must be present with a valid photo ID. Pick-up restrictions may apply and can vary by event.

Ticket Policies

  • The Fox Cities Performing Arts Center and Ticketmaster are the only authorized ticket sellers.
  • Shows typically go on sale 6 to 8 weeks prior to the event date.
  • All performances will go on as scheduled, regardless of weather. No refunds will be issued. However, in the unlikely event that the Center cancels a performance refunds will be promptly distributed.
  • All sales are final. There are no refunds, exchanges or cancellations.
  • Event dates, times, prices, fees and artists are subject to change.
  • A facility maintenance fee is included in the price of every ticket.
  • There are additional service fees when ordering by phone, mail, online or in person at Ticketmaster retail outlets.
  • There are no additional service fees when purchasing single tickets in person at the Center’s ticket office.
  • All persons regardless of age must have a ticket.
  • Mobile tickets are the safest, most convenient and flexible way to receive and manage tickets while increasing protection against fraud. Download the mobile app to manage and purchase tickets.
  • If your tickets have been lost, stolen or destroyed, please call the ticket office at (920) 730-3760 to discuss your options with an agent. Additional fees may apply.
  • The Center cannot guarantee that your tickets are valid when you purchase from a third party seller and you may be denied admission to the performance. We cannot reprint or replace tickets purchased from a third party seller if they are lost or stolen.
  • Tickets may be returned to the Center as a tax-deductible donation. All ticket donations will be forwarded on to our nonprofit partners in efforts to bring the live performing arts experiences to our community.
  • The Fox Cities Performing Arts Center aims to present diverse performances and entertainment events. However, titles may not be appropriate for all ages or personal tastes. The Center encourages prospective ticket buyers to familiarize themselves with the show’s content to ensure an informed consumer experience. If you have questions or concerns, please contact the Center’s ticket office by e-mail at [email protected] or by phone at (920) 730-3760 prior to purchase.

Purchase authorized tickets

The Center’s ticket office and Ticketmaster are the only authorized sellers to events held at the Fox Cities Performing Arts Center. We do not endorse the reselling of tickets by ticket brokers or agencies. Ticket brokers operate locally and nationally and are commonly found when you search for tickets online. In most cases, brokers are also listed under Ticket Sales in the Yellow Pages.

Patrons assume all risks for tickets purchased through sources other than the ticket office or Ticketmaster. If you purchase tickets from a ticket broker or any third party seller, the Center cannot guarantee that your tickets are valid, and you may be denied admission to the performance. We cannot reprint or replace your tickets if they are lost or stolen. We are unable to contact you with information regarding time changes or other pertinent updates regarding the performance. It is quite likely that you are paying excessive broker fees that are often double or triple the face value of the ticket.

Unofficial Facebook events

Fraudulent Facebook events may be created in order to push purchasers to a third party website. Always check the weblink is, spelled correctly, before purchasing. All OFFICIAL Facebook events at the Fox Cities P.A.C. will begin with a disclaimer paragraph that reads: This is the official event page for {Event} at the Fox Cities P.A.C. in {Month} {Year}. The Center and Ticketmaster are the only official ticketing outlets for this event. For more information visit