Accessibility Services

Large print and braille provide reading materials in formats accessible to individuals with visual impairments. Large print uses bigger text, while braille uses raised dots that can be read by touch.

Large print and braille programs are available upon request a minimum of three weeks prior to the performance and may be picked up at the Patron Services Desk located in the Main Lobby.

Large print and braille menus are available at every bar.

Audio description is spoken narration that describes key visual elements of a performance by providing important visual context – like actions, settings, facial expressions, and scene changes.

Audio description is provided through the free LiveVoice app, available wherever you download apps. To connect, enable location services on your device. When you enter the Fox Cities P.A.C., the event will automatically appear on your welcome screen – just tap it to join. Headphones or earbuds are required to use this service.

Live audio description is available Wednesday performances for most Broadway shows and upon request, at least three weeks prior to the performance, and pending availability.

Headphones and tablets with the LiveVoice app are available to check out on a first-come, first-served basis at the Patron Services Desk located in the Main Lobby.  A credit card or driver’s license is required to check out a tablet or headphones.

A touch tour is a guided, tactile experience to explore props and costumes through touch with descriptions provided by touring company members. Touch tours are offered the afternoon before most Wednesday Broadway performances and reservations are required to attend. Click the button below to join the touch tour mailing list to be the first to know about upcoming touch tours and to reserve your spot.

Captioning services provide real-time text displays of dialogue, sound effects and other audio elements during a performance. Captions are offered through open captioning and closed captioning services.

Open captioning services are provided by a screen in front of the theater and are visible to patrons in the audience. Open captioning is offered at the Saturday matinee performances for most Broadway shows and upon request, at least three weeks prior to the performance, and pending availability.  

Closed captioning services are provided to your personal smart device through the free app, GalaPro, available wherever you download apps. When you take your seat, set your phone to Airplane mode and connect to the GalaPro Wi-Fi network using the password “galapro1”. First-time users must create a free account. Closed captioning is offered for every performance of most Broadway shows. 

Headphones, phone mounts, and tablets with the GalaPro app are available to check out on a first-come, first-served basis at the Patron Services Desk in the Main Lobby.  A credit card or driver’s license is required to check out a tablet.

A hearing loop is an assistive listening system that uses a wire loop to transmit sound to a telecoil in a hearing aid or cochlear implant, eliminating background noise and improving sound clarity. Hearing loop systems are available in Thrivent Hall, Kimberly-Clark Theater and the Ticket Office Lobby. Patrons can test their T-coil device in the theater once they have taken their seat (music should be playing). Not all personal hearing devices are equipped with a telecoil, and patrons are encouraged to discuss their telecoil settings with their audiologist before arriving at the Center. The hearing loop is always available for patron use while at the Center.

Assistive listening devices (ALDs) are tools that amplify sound and eliminate background noise and improve sound clarity for patrons that do not have a telecoil-equipped device. ALDs and headphones are available at every performance and are available to check out on a first-come, first-served basis at the Patron Services Desk located in the Main Lobby.  A credit card or driver’s license is required to check out an ALD or headphones.

Sign language interpretation is the process of translating spoken language, like English and sounds into a signed language, like American Sign Language (ASL). Interpretation is provided by licensed and certified professionals in front of the theater who use hand signs, facial expressions and body language to convey dialogue on stage in real time. ASL interpretation is offered at the Sunday matinee performances for most Broadway shows.  Sign language interpreters (English and ASL), cued speech transliterators, oral interpreters and tactile interpreters are available upon request, at least three weeks prior to the performance, and pending availability. 

The Center features accessible entrances and restrooms equipped for mobility needs.

Accessible seating are designated spaces within each theater to accommodate patrons with mobility disabilities. This includes box seats with removable seats for patrons in a wheelchair and transfer seats allowing patrons with limited mobility to transfer from their wheelchair into a theater seat.

Accessible seating is available at each seating level and price. Transfer seats are available on the Orchestra Level in Thrivent Hall. 

A limited number of wheelchairs are available for patrons to use free of charge during any performance. Wheelchairs are available upon request prior to the performance or upon arrival. 

Accessible parking spaces are available in the Green Ramp on Division Street. Patrons with disabled parking identification permits may use any of Appleton’s on-street metered parking stalls free of charge without time limits. 

Valet parking is also available beginning one hour prior to most public ticketed events for $20. A limited number of accessible parking stalls are also available through valet parking for patrons with modified vehicles. To use, inform the valet attendant upon arrival that you will park your own vehicle. The attendant will direct you where to park and where to pay. 

Sensory inclusion is the practice of making spaces and events accessible to individuals with sensory sensitivities to create welcoming, inclusive experiences. In partnership with KultureCity^®, the Fox Cities Performing Arts Center is sensory-inclusive certified. 

Sensory bags containing noise-canceling headphones, strobe-reducing glasses, fidget tools and weighted lap pads are available at every performance and are available to check out on a first-come, first-served basis at the Patron Services Desk located in the Main Lobby.  A credit card or driver’s license is required to check out a sensory bag.

KultureCity^® Headphone Zones are designated areas where noise levels may be high or echo-prone, making them potentially overwhelming for individuals with sensory sensitivities. These zones are marked with signage to suggest the use of noise-canceling headphones. The Center’s lobby spaces are designated Headphone Zones and signage is posted at every entrance to the building.

KultureCity^® Quiet Areas are a calm, quieter space designed for individuals with sensory needs to take a break from overwhelming stimuli and recharge. The Center’s Quiet Areas are on the second and fourth floors and signage is posted to designate these spaces. These areas can be used anytime while onsite on a first-come, first-served basis. Staff and volunteers are available to assist with directions to a Quiet Area.

A sensory-inclusive video guide is a learning tool that narrates social situations to help individuals with autism navigate unfamiliar environments to increase clarity and predictability and reduce anxiety. 

The Center’s video guide describes the environment and experiences a patron might encounter while at the Center. Click the buttons below to access the video guides.

Sensory-inclusive performances are designed to create a welcoming and comfortable arts experience for individuals with autism, sensory sensitivities or other social, learning or cognitive disabilities. Modifications to a traditional theater experience may include lower sound levels, space throughout the theater for standing and movement and lights remaining on a low level in the theater during the performance.

Sensory-inclusive performances are offered each season at the Center. Learn which performances are sensory-inclusive at foxcitiespac.com/events. To purchase tickets to a performance, visit the ticket office at 400 W College Avenue, or call (920) 730-3760.