>Plan Your Visit > Fox Cities P.A.C. > Theater Policy
The Center would like to encourage families to enjoy performances together; however, in consideration of other ticket holders, unless specified, most performances are not suitable for infants and toddlers, and all persons, regardless of age, must have a ticket. If you have any questions regarding this policy or the age appropriateness of a performance for your child, please contact the Center’s ticket office at (920) 730-3760.
During the performance, talking, coughing, rustling of paper and noise from digital watches and other devices disturb performers and your fellow audience members. To ensure guests and performers enjoy shows free of distractions, the Fox Cities Performing Arts Center reserves the right to ask any individual to leave if his or her behavior is deemed by the Center as disruptive.
The Fox Cities Performing Arts Center’s doors open one hour prior to show time. Ticketholders should plan to arrive at least 20 minutes before the scheduled performance time. The Center makes every attempt to begin each performance at its scheduled time. Please be advised that many productions require that latecomers not be admitted until there is a suitable break, as deemed by the show’s director.
Because the use of cell phones and pagers is distracting to others, please leave the phone number for the Center’s information desk, (920) 730-3710, with babysitters and others who may need to reach you in an emergency. Upon arrival, the Center asks that you alert the information desk attendant with your names and seat locations. An usher will discreetly notify you in the event of an emergency. Please note, the information desk phone is staffed during public performances only.
Generally, the Center’s performances will go on as scheduled regardless of inclement weather, and no refunds will be issued. However, in the unlikely event that the Center cancels a performance, refunds will be promptly distributed.
The Center is entirely smoke-free. In accordance with City of Appleton Ordinance 35-05, please be advised that performances may include smoking by artists onstage. Strobe,haze and other special effects may also be used during performances.